Support  754-234-5598

Managed IT Services and Service Level Agreements

    Managed IT Services and Service Level Agreements Bring stability to your small business Information Technology support expenses with our affordable managed services. We offer many levels of technical support for your small and mid-sized business needs including plans which provide a greater value for your money than our standard break-fix support options.

    Our agreements are based on the specific type of coverage required and level of support which best suit your business needs.
    We offer agreements that cover your employees and their sensitive devices with plans that focus primarily on your business individual devices such as, desktop computers, Microsoft Exchange servers, Networked printers, Wireless access points, etc.

    Our managed services will help your business to achieve a higher level of operational efficiency and reduce support costs through precise proactive equipment monitoring, preventive maintenance, responsive remote and phone support and also swift onsite computer equipment support.

    Our service level agreements provide your business with:

    • Enterprise level technical support with quick response times when every second counts
    • Verified daily backups of your business data onsite and also at a secure offsite location
    • Management of installed software and updates
    • Installation of application patches and fixes
    • Preventive maintenance and installation of replacement hardware
    • Complete asset management and documentation
    • Vendor management services
    • Fail-safe disaster recovery planning to cover unforeseen emergencies

      Contact us today to discuss how we can help you reduce
      your technology support expenses.