The LiveSupport program is a small program that displays contact information for a remote support company and suggests that you download a variety of security programs to protect your computer. This program is commonly bundled with free programs that you can download off of the Internet. These free programs bundle adware programs like LiveSupport in order to generate revenue even though the program you wanted is free. Once installed, Live Support will automatically start when you login to Windows and display an icon of a remote-support person’s head on the title bar of the active Window. When you click on this head icon, you will be shown a screen that offers a remote support number, which is currently 1-855-544-6024, as well as a tab that pretends to perform a system check and recommends two of four programs. The programs it promotes are Driver Pro, Optimizer Pro, Driver Updater, and System Performance Optimizer.
LiveSupport screen shot
It is important to note that even though some may find this program to be misleading and annoying, it is not an actual computer infection. Rather this program is installed by free programs that did not adequately disclose that other software would be installed along with it. Therefore, it is important that you pay attention to the license agreements and installation screens when installing anything off of the Internet. If an installation screen offers you Custom or Advanced installation options, it is a good idea to select these as they will typically disclose what other 3rd party software will also be installed. Furthermore, If the license agreement or installation screens state that they are going to install a toolbar or other unwanted adware, it is advised that you cancel the install and not use the free software.
This program does contain an uninstall entry within the Add or Remove Programs or Uninstall Programs control panel. Unfortunately, there have been many cases where the program did not fully remove itself when using the control panel or it encountered errors. For this reason you may contact Complete Computer Repair Services at 754-234-5598 or Visit our Online Website www.ccrepairservices.com